Case Study: Bunking achieves safeguarded marketplace integrity and frictionless onboarding with Ekata

Bunking - Customer Case Study

Bunking, a social marketplace for shared living and travel experiences, needed a way to verify identities and assess risk during onboarding so groups of near‑strangers could book rentals safely without introducing friction that would drive away new users. To solve this, Bunking engaged Ekata and used Ekata’s account opening solution, including the Identity Network Score, to evaluate sign‑up data and inform risk decisions.

Ekata ingested user‑entered information at sign‑up and returned risk signals and scores that let Bunking place users into tailored workflows—restricting certain actions for higher‑risk accounts and directing very high‑risk cases to customer support. With Ekata’s solution, Bunking can quickly and confidently detect bad actors while minimizing onboarding friction for legitimate users, preserving marketplace integrity and reducing the risk of lost revenue.

Bunking