Case Study: Leading Global Metal Company achieves faster, more efficient supplier collaboration with Eka

Global Metals Company Gains Speed and Efficiency With Eka’s E-sourcing Solution

Leading Global Metal Company, a global metals business focused on mining, exploration, smelting and metals recycling, was struggling with a highly manual purchasing process. The company handled more than 200,000 supplier emails each year, with untracked communications, frequent errors, limited real-time pricing visibility, and delays across service requests, orders, invoicing, shipments, settlements, and assay exchanges. Vendor Eka addressed these challenges with its E-sourcing solution and cloud platform.

Eka implemented a digital collaboration platform that gave the company and its suppliers real-time access to bids, contracts, assays, shipments, invoices, payments, and other transaction data, while enabling online pricing, negotiation, alerts, and assay exchange. The result was greater efficiency, better service levels, improved visibility and compliance, and a single shared view of information. Buyers reduced time spent on supplier communication by 15-20%, gained back about 20% of their time for higher-value work, and eliminated much of the email, phone, and fax-based back-and-forth.