Case Study: NTT DATA doubles employee self-nominations and referral rates to fill roles with the most skilled candidates with Eightfold

NTT DATA’s skills-based path to strategic staffing and talent acquisition

NTT DATA, a top-10 global IT services provider, struggled with manual, siloed recruiting and limited visibility into employee skills—leading to slower hires, bench time, and delayed revenue. To adopt a skills-based staffing strategy, NTT DATA implemented Eightfold’s Talent Intelligence Platform (Talent Acquisition, Talent Management) to identify and map skills across internal employees and external candidates.

Eightfold deployed its AI-powered platform integrated with SAP SuccessFactors to auto-generate skill profiles, provide explainable matching, and unify internal and external talent pools. The solution drove measurable impact: a 128% increase in employee self-nominations, a 100% increase in employee referrals, and a 10% year-over-year rise in internal versus external placements—resulting in faster, higher-quality hires, reduced sourcing effort, and more effective project staffing.

NTT DATA

Vicki Furnish

VP, Global People Solutions, Operations and Analytics