Case Study: Financial Services Company achieves more diverse, unbiased hiring with Eightfold

Companies Stop Bias and Take Effective Action on Diversity with Eightfold

Financial Services Company faced persistent hiring bias that limited its ability to recruit qualified candidates from underrepresented groups. To tackle this, the company partnered with Eightfold and deployed the Eightfold Talent Intelligence Platform, including its Candidate Masking feature, to focus hiring decisions on skills, potential, and job‑relevant information rather than personal characteristics.

Eightfold used AI‑driven matching (skills, potential, interests) and Candidate Masking to hide gender, age, ethnicity, and educational signals, surfacing more qualified candidates from diverse backgrounds. As a result, Eightfold enabled the firm to find a broader, more diverse talent pool, reduce unconscious bias in interviews, and take measurable steps toward its diversity and inclusion goals, according to the Financial Services Company’s recruiting team.