Case Study: Box reduces time to hire with Eightfold AI

AI-powered recruiting strategies at Box

Box, a leading cloud workflow and content-management platform, faced significant challenges in talent acquisition. Their existing Applicant Tracking System (ATS) was cumbersome, requiring manual updates for reporting and making it nearly impossible to search a pool of 800,000 candidates. This hindered recruiter productivity and made accurate measurement and reporting to leadership very difficult. To address this, Box partnered with vendor Eightfold to implement its AI-powered talent intelligence platform.

The solution from Eightfold focused on AI-powered candidate rediscovery and an enhanced career site. A key feature was the calibration tool, which allowed recruiters and hiring managers to collaboratively define role requirements. This implementation was highly successful, with 95% of the recruiting team using Eightfold's full tool weekly. The measurable impact was a 16% reduction in time to hire, fulfilling Box's goal of faster, more effective recruitment.

Box

Lucy Tran

Senior Recruiting Program Manager