Case Study: PREIT streamlines Conga template management and training with Eigen X

PREIT delivers new templates in under a week with Eigen X

PREIT, a publicly traded real estate investment trust, faced challenges with its outdated and underutilized Conga Composer implementation. After the original implementation team departed, their internal staff lacked the knowledge to create new templates or maintain the product, which was causing technical issues. They engaged vendor Eigen X to help reimplement the solution, provide training, and assist with license negotiations.

Eigen X reinstalled the most current version of Conga Composer, tested all existing templates, and built new ones using Microsoft Word mail merge fields. They provided comprehensive documentation and hands-on training to PREIT's staff. As a result, Eigen X delivered new templates for the marketing department in under a week and supplied crucial usage statistics that empowered PREIT to negotiate more favorable licensing terms with Conga.

PREIT