Case Study: Philadelphia Flyers improve Salesforce performance and move to Lightning with Eigen X

Philadelphia Flyers train their entire organization on Lightning in under 6 weeks with Eigen X

The Philadelphia Flyers, a championship National Hockey League franchise, faced the challenge of upgrading from Salesforce Classic to Lightning. They needed to eliminate technical debt, reduce redundant code, and provide proper user training to minimize the learning curve. To address this, they partnered with vendor Eigen X for a Lightning Upgrade and Sales Cloud solution.

Eigen X implemented the solution by converting the org to Lightning in a sandbox, conducting regression testing, and building new automation to enhance functionality. They significantly reduced code by repurposing features with Process Builder and trained both administrators and the sales team. As a result, the Flyers successfully moved to Lightning and updated their integrations. Eigen X improved Salesforce performance by eliminating inefficiencies and trained the entire user base in under six weeks.

Philadelphia Flyers