Case Study: HiReli LLC achieves streamlined order-to-cash operations with Eigen X

HiReli streamlines quote-to-cash with Eigen X and near-real-time QuickBooks sync

Eigen X helped HiReli LLC, a women-owned value-added reseller of smart grid and power solutions, overcome several operational challenges. The company was manually updating Salesforce orders and reconciling external reports, a slow and error-prone process. Their finance team also performed double data entry into QuickBooks, creating a disconnect between sales and payment visibility that slowed operations and reporting.

The solution from Eigen X utilized Boomi to automate order intake and create a bi-directional integration with QuickBooks for invoices and payments. They also streamlined the quote-to-cash process within Salesforce using Conga Composer and migrated HiReli to standard Salesforce objects. As a result, Eigen X eliminated manual data entry, improved accuracy, accelerated sales cycles, and provided real-time visibility into payment status, positioning the customer for scalable growth.

HiReli LLC