Case Study: EnerSys achieves easier, more scalable global sales operations with Eigen X

EnerSys reduces custom code reliance with Eigen X for 5,000-10,000 employees

EnerSys, a global leader in stored energy solutions, faced challenges with its complex Salesforce implementation. The company had multiple business processes across countries that needed consolidation, an excess of difficult-to-maintain custom code, and a lack of visibility for its partners into orders and quotes. They engaged vendor Eigen X to help overcome these obstacles.

Eigen X worked with EnerSys to reduce reliance on custom code by implementing native Salesforce solutions like Sales Cloud, Service Cloud, and CPQ. They designed a Community Cloud portal to provide partners with direct visibility into order status and enable quick reorders. As a result, Eigen X helped create a system that is easier to maintain and more scalable, allowing the internal team to make changes with less developer intervention and focus on more strategic custom tasks.

EnerSys