Case Study: Chemours boosts sales productivity and adoption with Eigen X and Einstein Analytics

Chemours increases sales productivity by 15% with Eigen X

Chemours, a Fortune 500 chemical manufacturing company, faced significant challenges with its Salesforce adoption and sales operations. Their sales team was unable to view order statuses or account receivables in real time, often spending hours generating reports from SAP data. This inefficiency led to poor customer service and a complete lack of visibility into pipeline management for their 1,000 users.

Eigen X implemented Einstein Analytics to address these issues, creating dashboards embedded directly in Salesforce that provided real-time access to SAP order data. This solution saved the sales team considerable time and provided management with needed visibility. As a result, Eigen X's work increased Salesforce adoption by 35%, led to a 15% increase in sales productivity, and secured a new three-year contract for Salesforce instead of a year-by-year agreement.

Chemours