Case Study: Beck Institute streamlines donations, commerce, and data management with Eigen X

Beck Institute unifies data in one system with Eigen X in March 2021

The Beck Institute, a Philadelphia-based nonprofit in education management, faced challenges due to outdated systems. They needed to gain insights into buyer habits, automate manual processes like awarding certifications, and consolidate data from multiple sources. To address this, they partnered with Eigen X for a Salesforce-based solution.

Eigen X implemented a suite of solutions including B2B Commerce, Marketing Cloud, and Tableau. This provided a consolidated data system, automated donations and payments, and created a tailored user experience. The results for Beck Institute included the ability to market to users based on cart history, automated donation processing, and a unified view of all data. Eigen X also delivered a strategic backlog for future enhancements.

Beck Institute