Case Study: Beck Institute streamlines donations, commerce, and reporting with Eigen X

Beck Institute streamlines nonprofit data into one master system with Eigen X

The Beck Institute, a nonprofit in education management, faced challenges in gaining insights into buyer habits, manually awarding certifications, and managing data from multiple disconnected systems. Their outdated end-user experience and lack of automated processes for donations and payments hindered their operations. They partnered with vendor Eigen X for a solution leveraging Salesforce products including B2B Commerce, Marketing Cloud, and Tableau.

Eigen X implemented a consolidated Salesforce solution that automated donations and payments, created a tailored user experience, and provided integrated data visualization. The result was that Eigen X provided the Beck Institute with a single source for all data, the ability to report and market to users based on their behavior, and automated processes, giving the team clear insight into future enhancements.

Beck Institute