Case Study: AHF Products improves sales pipeline visibility with Eigen X and Salesforce

AHF Products streamlines Salesforce for 20+ users with Eigen X

AHF Products, a hardwood flooring manufacturer, faced challenges with its legacy CRM system, which lacked integration with its Infor M3 ERP. This caused issues with data accuracy, dashboard security, opportunity attribution, and lead generation control, leading to duplicate records. The company enlisted Eigen X to implement a new sales process using Salesforce Sales Cloud to address these inefficiencies.

Eigen X configured an integration with the Infor M3 ERP using Infor ION, ensuring accurate product and account data flowed into Salesforce. They developed dashboards with native security controls and connected HubSpot for lead generation with duplicate management. The solution delivered by Eigen X provided AHF Products' sales team with a highly functional, out-of-the-box CRM, resulting in accurate pipeline data, real-time sales insights, and a scalable platform for future growth.

AHF Products