Case Study: a leading global investment management firm achieves faster loan processing with Eigen Technologies

a leading global investment management firm cuts loan processing time by 66% with Eigen Technologies

A leading global investment management firm was facing unsustainable manual processes due to an increased volume of loan deals. The bespoke nature of loan agreements and a rigorous internal review meant a single transaction could take many hours, creating a significant challenge for the operations team, especially during month-end close. The Head of Operations needed a solution to scale up onboarding and improve efficiency without compromising accuracy, which led them to the Eigen platform.

Eigen Technologies implemented its solution, which was trained by the operations team to extract key terms from loan agreements. The platform achieved data accuracy on par with manual processing and proved to be user-friendly. This resulted in a 66% reduction in loan transaction processing time and allowed the firm to automate several document analysis and data re-keying processes. The efficiency gains were extended to other functions through API integrations, and the firm has since expanded its use of Eigen to process derivatives contracts.