Case Study: NAB achieves personalized hybrid working compliance training with EI Design

NAB trains 32,000 employees with EI Design’s personalized hybrid working eLearning

The customer, NAB, faced the challenge of training its 32,000 employees on new hybrid work policies and safety procedures during the Covid-19 pandemic. A standard one-size-fits-all eLearning course was deemed insufficient for its diverse workforce. Vendor EI Design was engaged to create an innovative and rapid compliance solution.

EI Design implemented a personalized, app-style eLearning solution that used artificial intelligence to analyze individual learners' needs and deliver a highly engaging, self-paced experience. The result was an interactive tool that allowed users to self-assess, create a personalized safety action plan, and bookmark key learning for later reference. The solution improved compliance tracking and received highly positive feedback from NAB staff, who praised it as one of the best and most helpful training modules they had encountered.

NAB