Case Study: West Coast Academic Medical Center evaluates transplant patients in weeks with eHealth Technologies

West Coast Academic Medical Center cuts transplant evaluation from months to 2–3 weeks with eHealth Technologies

The West Coast Academic Medical Center, a nationally-ranked transplant center, faced significant challenges in evaluating patients for kidney transplant. The process of manually gathering complex medical records from multiple providers over many years was overwhelmingly burdensome for their very ill patients and time-consuming for nursing staff, often delaying evaluations by months. To solve this, they partnered with eHealth Technologies and implemented the eHealth Connect solution for record retrieval and organization.

By using eHealth Technologies, the center achieved dramatic results. Records are now retrieved 95% faster, reducing the retrieval process from 8-10 weeks down to as little as 3 days. This allowed the center to evaluate and list transplant patients in just 2-3 weeks instead of several months. The solution saved significant staff resources, gave nurses more time to focus on patient care, and removed the burden of records collection from patients entirely.

West Coast Academic Medical Center