Case Study: University of Pittsburgh Medical Center lists transplant patients 35-45 days sooner with eHealth Technologies

University of Pittsburgh Medical Center lists transplant patients 35-45 days sooner with eHealth Technologies

The University of Pittsburgh Medical Center (UPMC) faced a significant bottleneck in its transplant patient process, with patients waiting 100-115 days for their first appointment due to the slow and difficult task of gathering past medical records. To address this challenge, UPMC partnered with eHealth Technologies and implemented its eHealth Connect Record Retrieval service.

By using eHealth Technologies' service, UPMC was able to access complete patient medical records within a week, and in some cases as quickly as 24 hours. This allowed the center to list transplant patients 35-45 days sooner than before. The solution also freed up staff to focus on patient care instead of paperwork, improving both job satisfaction and the quality of care. eHealth Technologies provided a reliable, electronic method that significantly improved the efficiency of the entire evaluation process.

University of Pittsburgh Medical Center