Case Study: University Hospitals achieves faster records retrieval and improved care workflows with eHealth Technologies

University Hospitals cuts image workflow time from 40-60 minutes to 10 minutes with eHealth Technologies

The University Hospitals Seidman Cancer Center faced challenges with inefficient internal workflows due to the difficult and time-consuming process of retrieving external patient records and medical images. This often led to lost or problematic CDs, delaying patient care. To address this, they partnered with eHealth Technologies to implement its eHealth Connect Record Retrieval service.

eHealth Technologies' solution electronically retrieved, organized, and delivered all critical external records and images in a single quality-checked package prior to a patient's first appointment. This resulted in dramatic time savings; staff reduced the time spent managing medical images from 40-60 minutes to just 10 minutes per patient. eHealth Technologies provided reliable access to records, which improved the efficiency of Tumor Board reviews and eliminated the need for many duplicated exams, enhancing both staff satisfaction and patient care.

University Hospitals