Case Study: Rochester RHIO improves image sharing and access with eHealth Connect Image Exchange from eHealth Technologies

Rochester RHIO expands image access to 33 radiology centers with eHealth Technologies

The Rochester RHIO, a regional health information organization serving over 1.4 million residents in New York, faced the challenge of inefficient and time-consuming access to patient medical images. Healthcare professionals had to log into multiple unconnected systems and often relied on physically transporting CDs or films, which hindered timely patient care. To address this, they partnered with eHealth Technologies to implement the eHealth Connect® Image Exchange service.

eHealth Technologies provided a solution that integrated directly into the RHIO's existing HIE framework, enabling authorized users to access diagnostic-quality images from any internet-connected computer with a single click. The implementation was rapid, going live in six radiology centers within months and eventually expanding to 33 centers. The results were significant, with over 175,000 studies added monthly. This eliminated unnecessary duplicate imaging procedures, reduced patient radiation exposure, and decreased healthcare costs, greatly improving the efficiency and quality of care.

Rochester RHIO