Case Study: Medical University of South Carolina reduces transplant wait times with eHealth Technologies

Medical University of South Carolina cuts transplant wait times by 75% with eHealth Technologies

The Medical University of South Carolina (MUSC), the state's leading transplant hospital, faced significant inefficiencies and lengthy delays in retrieving and organizing complex medical records for its transplant patients. This strenuous process created a major bottleneck, extending patient wait times. To address this challenge, MUSC partnered with eHealth Technologies and implemented its eHealth Connect Intelligent Clinical Record and Record Retrieval services.

eHealth Technologies streamlined the record retrieval process by handling all the legwork, delivering organized and searchable records within 3-5 days. This solution implemented by eHealth Technologies decreased transplant patient wait times from nine months to just two months, a reduction of over 75%. The measurable impact included greatly increased staff efficiency, allowing them to focus on direct patient care, and an estimated cost savings of over 10 full-time staff members.

Medical University of South Carolina (musc)