Case Study: an Academic Medical Center retrieves medical records 78% faster with eHealth Technologies

Academic Medical Center retrieves records 78% faster with eHealth Technologies

Academic Medical Center faced a challenge in managing the growing volume of medical record requests for its expanding transplant program. The manual process of retrieving records from numerous outside facilities was tedious and time-consuming, often taking several weeks and placing a significant burden on clinical staff. To address this, the center turned to eHealth Technologies and its eHealth Connect Record Retrieval service.

By implementing eHealth Technologies' solution, the center now retrieves patient medical records 78% faster, typically within 1-3 days. This efficiency freed up staff time, allowing them to re-allocate efforts to patient-care activities and support the program's growth without adding new positions. The partnership with eHealth Technologies provided real-time updates, reduced staff frustration, and helped the medical center achieve its long-term process improvement goals.

Academic Medical Center