Case Study: Pearson modernizes identity and access management with eGroup and Microsoft Entra

Pearson streamlines IAM for 60,000+ users with eGroup

Pearson, a global learning company, needed to modernize its complex and outdated identity and access management (IAM) system to support its growing digital operations and diverse user base. To address challenges including technical debt and manual processes, Pearson partnered with vendor eGroup to implement Microsoft Entra as its new IAM foundation.

Working with eGroup, Pearson deployed Microsoft Entra's Identity Governance features to automate joiner-mover-leaver workflows, introduce passwordless authentication, and empower managers with self-service tools. The solution delivered measurable results for Pearson, including reduced support tickets, improved audit readiness, and enhanced security, providing a strong platform for future innovation.

Pearson