Case Study: Victim Support achieves secure confidential communications with Egress Switch

Victim Support provides staff with ‘e-safety net’ using Egress Switch encryption services

Victim Support, a charity providing confidential support to people affected by crime across England and Wales, needed a secure way to share highly sensitive case information by email without exposing data to the risks of plaintext communication. The organization chose Egress Switch from Egress to make secure messaging easy for staff and volunteers while maintaining strong data protection and control.

Egress implemented Switch with Microsoft Outlook integration and Egress Switch Gateway, giving Victim Support a one-click way to encrypt emails, scan outgoing content, and prompt users when confidential data might be at risk. The solution helped reduce accidental data breaches, reinforced staff awareness of data protection, and, with free recipient replies, lowered overheads for the charity’s 3,000-plus volunteers while securing communications with staff and trusted third parties.

Victim Support

Barry Alston

Director of Information Systems