Case Study: London Borough of Camden achieves secure information sharing with Egress Switch

Secure Communication, Camden-style – Computing Magazine talk to Camden Council about secure information sharing using Egress Switch

London Borough of Camden needed a secure, easy-to-use way to share sensitive information with external third parties such as social workers, police, solicitors, and agency workers. Its ad hoc use of tools like WinZip and password-protected Word attachments was unreliable, and sending documents by registered post was costing the council about £40,000 a year while still risking losses and misdelivery.

Egress provided Camden with its cloud-based Switch email and file encryption service, which integrated into existing email systems and used a simple one-click dropdown interface. With Egress, Camden enabled secure sharing for internal staff and external recipients without client software, gained audit tracking, and helped launch the broader Trust Network adopted by all 17 London boroughs and then expanded beyond London.

London Borough of Camden

John Jackson

Assistant Director of ICT