Case Study: North Yorkshire County Council simplifies secure data sharing with Egress Switch

North Yorkshire County Council replaces existing email encryption solution with Egress Switch to simplify data sharing

North Yorkshire County Council, which serves 600,000 residents, needed a better way to securely share sensitive information with district councils and other third parties. Its existing email encryption tool was difficult to use, created barriers to data security, and generated heavy support demand for the council’s ICT service desk.

The council replaced its old system with Egress Switch, an easy-to-use email and file encryption solution with one-click sharing and Outlook integration. With support from Egress and the Egress Buy Back Scheme, deployment was rapid, secure replies became free for recipients, and support requests to the ICT service desk were reduced, delivering faster value and better business efficiency.

North Yorkshire County Council

Christopher Wrightson

ICT Service Manager