Case Study: Central London Community Healthcare NHS Trust achieves secure, compliant sharing of sensitive patient information with Egress Switch

NHS trust uses Egress Switch to share sensitive information securely and to remain compliant with UK data protection legislation

Central London Community Healthcare NHS Trust needed a secure way to share highly sensitive patient information with staff, patients, local councils, and other healthcare providers outside the NHS network while staying compliant with the Data Protection Act and other UK legislation. To support its 3,000-plus staff across more than 160 sites, the trust chose Egress Switch Secure Email for its UK-based compliance support and Government-certified encryption.

Egress implemented Switch Secure Email to let users send private, personal, or confidential emails securely without managing third-party credentials, while keeping the process simple for busy clinical teams. The solution helped CLCH protect against data loss and breaches, improve secure communication, and laid the foundation for broader use of Egress Switch services such as secure file transfer and web forms.

Central London Community Healthcare NHS Trust

Marek Zakrzewski

Information Security Manager