Case Study: Pacific Lighting Systems achieves real-time, automated field reporting with Egnyte

Using Online Forms to Empower your Business with Pacific Lighting Systems

Pacific Lighting Systems (PLS), a Seattle-based commercial lighting and controls firm, needed faster, more reliable field-to-office reporting to avoid delays and disruption on high-value projects. Field technicians were emailing job details that required manual transcription—sometimes taking 24+ hours—and PLS wanted streamlined, accessible reporting that worked even where mobile coverage was sporadic.

By integrating JotForm mobile forms with Egnyte, PLS moved to electronic job sheets that sync offline, auto-upload when connectivity returns, and generate PDFs, notifications, and secure expiring links for customers. The integration eliminated manual data entry, saved hours of work each week, reduced data-loss risk, improved collaboration between field and office teams, and strengthened customer communication and project security.

Pacific Lighting Systems

James Shield

Chief Technology Officer