Case Study: Soul Origin achieves simpler accounting and better travel service with Egencia

Soul Origin saves 20% to 30% travel management time with Egencia

Soul Origin, an Australian food and beverage retailer, faced challenges with an inefficient, manual travel booking process that provided no spend visibility or travel policy. Their small local travel agency could not keep up with their needs, prompting head of supply chain procurement Pepijn Koenekoop to seek a more robust solution. This led them to choose Egencia, a travel management service.

By implementing Egencia, Soul Origin gained a self-service platform that delivered significant time savings, streamlined accounting with simple invoicing, and provided powerful reporting through Egencia Analytics Studio. The solution improved compliance with a formal travel policy and was backed by highly responsive customer service. Measurable results included an estimated 20-30% time savings on bookings, a 99.1% online adoption rate, an 83% hotel attach rate, and beneficial cost savings on hotel rates.

Soul Origin