Case Study: Ricoh achieves global travel centralization and cost savings with Egencia

Ricoh boosts global travel adoption to 95% with Egencia

Ricoh, a leading provider of digital and imaging solutions, faced a challenge with a fragmented global travel program. Their goal was to centralize travel management to drive cost savings and strengthen duty of care. To achieve this, they partnered with the vendor Egencia to implement a unified global travel system and introduce self-service online booking.

The solution from Egencia provided easy-to-use software, in-house technology, and a diverse content marketplace. This resulted in significant cost savings, a 95% online adoption rate, and seamless integration with Concur Expense. Egencia's ongoing evolution and responsive support helped Ricoh gain a holistic view of their global travel spend and maintain a successful partnership for over a decade.

Ricoh