Egencia
36 Case Studies
A Egencia Case Study
NASDAQ OMX, a global exchange company, needed to overhaul a fragmented corporate travel program that relied heavily on offline bookings and costly agent fees (about 7% of spend). Global Head of Procurement Steven Hrubala sought a partner that could deliver immediate spend visibility, enforce a new travel policy, reduce fees and streamline change management while keeping strong traveler support.
NASDAQ OMX selected Egencia for its integrated online/offline booking, robust reporting and flexible policy controls, plus TripController™ for pre‑trip approvals and seamless agent support. In six months the program saved $500,000 (32%), raised online adoption from 30% to 61%, cut travel management time by 50 hours per week, enabled real‑time compliance reporting, improved supplier rates, and earned a 90% traveler recommendation rate.
Steven Hrubala
Global Head of Procurement