Case Study: Nasdaq OMX achieves $500K travel savings in six months with Egencia

Nasdaq - Customer Case Study

Nasdaq, the world’s largest exchange company supporting thousands of global markets and roughly 4,000 employees, faced a fragmented travel program with varied booking habits, limited visibility into spend, and high management fees (7% vs. a 3–5% industry norm). With low online adoption and time-consuming reporting, they sought a travel management partner to provide real-time spend insight, enforce a global travel policy, reduce costs, and deliver a smooth transition for travelers and arrangers.

Egencia provided an intuitive online platform with strong agent support, pre-trip approvals, and flexible policy controls. Within six months adoption rose from ~30% to 61% (ultimately 85% in 2018), traveler satisfaction was high (90% likely to recommend, 100% satisfied), and Nasdaq realized $500,000 in savings (a 32% reduction) while cutting 50 travel-management hours per week and improving supplier negotiations.

Nasdaq OMX