Case Study: Hobsons achieves centralized travel bookings, full reporting and high online adoption with Egencia

Implementation Setting Up for Success

Hobsons, an education solutions company with offices in Australia and Malaysia and an annual travel spend of about $500,000, was expanding rapidly but struggled with fragmented travel processes. Domestic travel was booked online, international travel through offline consultants, and hotels via multiple suppliers, creating reporting, accounting and compliance challenges; the organisation needed centralized bookings, comprehensive reporting, preferred supplier arrangements and training.

Egencia deployed a single-platform solution for air, hotel and car bookings plus integrated reporting and policy tools, supported by targeted communications and hands-on training for travellers, bookers and managers. Hobsons went live on schedule and within one month reached 88% online adoption for air and 100% for hotels, delivering full visibility, traveller tracking, stronger compliance and the data to negotiate preferred hotel rates.

Hobsons

Chris Milledge

Accounts Officer