Case Study: TECSYS achieves lower travel costs and billable vs. non-billable visibility with Egencia

How TECSYS Found a Solution for Billable vs Non-Billable Travel and Decreased the Travel Program Costs

TECSYS, a Montreal-based leader in supply chain software with roughly 370 employees traveling across North America, had outgrown its part-time onsite travel agent and lacked visibility into billable versus non-billable travel. The company needed tighter controls on non-billable trips, a more intuitive self-booking experience, dependable traveler support and overall travel-cost reductions as it expanded through acquisition and new offices.

By partnering with Egencia and using tools like Trip Controller plus targeted pre-trip approvals for non-billable travel, TECSYS achieved 93% online booking adoption, faster same-day approvals, improved traveler satisfaction and stronger duty-of-care support. Enhanced reporting exposed unused ticket credits and other efficiencies, resulting in $88,979 recouped in 2015 and measurable reductions in travel program costs.

Tecsys

Carla Miranda

Travel Manager