Case Study: Lexmark achieves rapid 15-day implementation, 84% online adoption and cost savings with Egencia

A Successful Multi-Market Implementation

Lexmark International, a global provider of printing and imaging products and services, needed a travel management solution that could assign traveller profiles to country-specific department codes, capture custom data fields, and integrate corporate-negotiated rates at more than 100 hotels and multiple airlines across markets.

Egencia delivered a tailored, multi-market implementation—coordinating with overseas teams, running training and reference support, and launching the online booking portal for 98 users in 15 working days. The rollout drove rapid online adoption (77.2% in 90 days, rising to 84%), enabled cost savings through self-booking and full supplier visibility, and improved traveller experience with mobile tools, automated calendar invites and traveller tracking.

Lexmark

Brooke Down

Travel Manager