Case Study: a leading food and dairy company avoids $200k fraud with Eftsure

Leading Food and Dairy Company - Customer Case Study

A leading Australian food and dairy company was facing an increased risk of payment fraud, a challenge heightened during the pandemic as its remote accounts payable team was more vulnerable to data breaches and business email compromise scams. To proactively protect itself, the customer integrated Eftsure's solution to conduct independent, real-time verifications of electronic funds transfer payments before they were processed.

By leveraging Eftsure's robust verification process for a supplier's request to change bank details, the company uncovered a sophisticated attempted fraud. Eftsure's tenacious experts revealed the request was a scam from a compromised email account. This vigilance prevented a $200,000 loss for the customer, and Eftsure blacklisted the fraudulent account details to protect its entire network.