Case Study: Call2Recycle streamlines battery recycling operations with EFOQUS Dynamics 365 Business Central

Call2Recycle saves 200 hours annually with EFOQUS

Call2Recycle, North America's largest battery recycler, faced a significant challenge with its outdated and heavily customized ERP system, which led to high annual costs and could not support its complex reverse logistics and multi-stakeholder operations. They partnered with EFOQUS to find a modern solution that could handle their unique accounting flows and the need for various external user portals, which no standard off-the-shelf product could provide.

EFOQUS implemented a custom solution using Microsoft Dynamics 365 Business Central as its core, extended with Power Platform tools and WSFN portals. This integrated system automated key processes, eliminated data silos, and provided real-time reporting. The results were substantial, including saving 200 man-hours annually on invoicing, eliminating $25,000 in annual fees, and saving one full-time employee equivalent by removing manual tasks, all while supporting the recycling of over 8 million pounds of batteries.

Call2Recycle