Case Study: Call2Recycle achieves automated battery recycling operations with EFOQUS and Microsoft Dynamics 365 Business Central

Call2Recycle Automates Battery Recycling Across North America

Call2Recycle, North America's largest battery recycler, faced significant operational hurdles due to an outdated and heavily customized ERP system. The aging system was expensive to maintain and incapable of handling their unique reverse logistics, which involved complex accounting flows and diverse stakeholders with different regulations. No out-of-the-box solution could meet their specific needs, prompting them to seek a partner for a custom technology platform.

EFOQUS built a future-proof solution using Microsoft Dynamics 365 Business Central as its core, enhanced by 50,000 lines of custom code and integrated with Power Apps, Power Automate, and Power BI. This holistic system automated processes, eliminated data silos, and provided real-time analytics. The implementation by EFOQUS saved Call2Recycle 200 man-hours annually on invoicing, eliminated $25,000 in yearly fees, and freed up a full-time employee's worth of effort by removing manual tasks.

Call2Recycle

Leo Raudys

Chief Executive Officer