Case Study: Dickinson Frozen Foods achieves real-time financial visibility and lot-level quality traceability with eFood-ERP

Dickinson Frozen Foods Selects Dynamics NAV and eSoftware Professionals

Dickinson Frozen Foods, a leading manufacturer of IQF onions, roasted potatoes and specialty vegetable blends, was struggling with multiple legacy accounting systems, manual quality-control processes, unreliable inventory and order data, and no timely P&L visibility. To consolidate sites and gain real-time financials and traceability, Dickinson Frozen Foods engaged eFood-ERP to implement a Microsoft Dynamics NAV ERP solution and modernize their quality-control program.

eFood-ERP rolled out Dynamics NAV across corporate and plant locations, eliminating duplicate entry, consolidating data, providing instant product availability and day-by-day variance reporting, and implementing a positive-release, lot-level traceability QC system. The result: recalls that once took hours can now be processed in minutes, there were zero shipping errors in the first 10 months, teams gained up-to-date P&L and cost visibility by product/customer/vendor, and the deployment caused no production downtime.

Dickinson Frozen Foods

Brad Coleman

Vice President Quality Control & Innovation