Case Study: City of Clovis achieves streamlined HR efficiency and remote access with eFileCabinet

Humming to the Tune of Efficiency Thanks to eFileCabinet

The City of Clovis, New Mexico, challenged its small Human Resources office with heavy paper-based recordkeeping: three HR specialists were responsible for personnel files for roughly 400 employees across 14 departments and were frequently in the field or at trainings. Previously using eFileCabinet’s Desktop product, the team needed better accessibility and organization to manage hundreds of incoming documents and avoid lost or hard-to-find records.

eFileCabinet solved this by moving the City of Clovis to eFileCabinet Online, a cloud-based document management system, allowing staff to scan hundreds of documents daily and access personnel files from anywhere. The result: streamlined recordkeeping, dramatic time savings (the team spends roughly 7.5 of an 8‑hour day in the system), improved organization that enables three people to manage 400 employees, and plans to roll the solution out to other municipal departments.

City of Clovis

Erin Montano

Human Resource Specialist