Case Study: Backman Title Services achieves major time and cost savings with eFileCabinet

Backman Title Services - Customer Case Study

Backman Title Services, a full‑service title and insurance company in Utah, was producing large volumes of paperwork, running out of storage space, and spending excessive time and money locating and re-filing documents while meeting a 10‑year retention policy. To address these challenges they chose eFileCabinet’s document management solution to digitize and centralize their records.

eFileCabinet was implemented quickly with simple scanning and print/save workflows (including direct Microsoft integration), requiring little maintenance. The result: Backman Title Services lowered rent costs by reducing physical filing space, cut manpower and time spent searching and filing documents, and achieved more efficient compliance — delivering clear time and cost savings.

Backman Title Services

Brett Simpson

Chief Financial Officer and Manager of Information Systems