Case Study: Allstate Agencies achieves $5,000 in annual labor savings and a paperless, secure office with eFileCabinet

Allstate Agencies - Customer Case Study

Allstate Agencies, led by Ed Mullis in Morehead City, NC, faced heavy administrative burdens from a large client base and extensive paperwork. Staff spent significant time filing and retrieving records from nine packed file cabinets and paid for offsite storage to meet compliance and security needs, with added risk from coastal hurricanes. To address these challenges they turned to eFileCabinet’s document management/paperless software.

eFileCabinet implemented a digital records system with daily backups and helped convert most of the nine cabinets into searchable electronic files, eliminating offsite storage fees and reducing manual file access. As a result, Allstate Agencies improved office efficiency and customer service, gained disaster resilience, and realized an estimated labor savings of about $5,000 per year; Ed also praised eFileCabinet’s customer support and professional services for a smooth implementation.

Allstate Agencies

Ed Mullis

Allstate Agencies