Case Study: Valorema streamlines CRM and sales follow-up with efficy

Valorema - Customer Case Study

Valorema, a European specialist in recycling industrial waste containing precious and special metals, needed a simple CRM solution adapted to its unique business to begin its digital transformation in 2012. The company chose Efficy's platform after a conclusive free trial, citing its ease of use and the quality of the relationship with their account manager.

The implementation of Efficy's CRM allowed Valorema to professionalize its sales approach with useful reports and a complete history of customer exchanges, which was essential for timing their contracts. The solution acts as a corporate memory, organizing and automating reminders for waste collections, which now accounts for 50% of their business. With over 1000 customer lines in its database, Valorema credits Efficy as being a fully integrated and essential part of its €2 million revenue operation.

Valorema

Emmanuel Grillet

Director