Case Study: BECI improves traceability and activity follow-up with Efficy CRM

BECI - Customer Case Study

The customer, BECI (the Brussels Chamber of Commerce), faced a challenge in understanding and tracking its activities for its 3,000+ member companies. Without a detailed view of its actions, BECI struggled to demonstrate its value to members, some of whom believed the chamber was useless. To address this, they turned to the vendor Efficy for a CRM solution.

By implementing Efficy's CRM platform, BECI gained complete traceability and follow-up of its activities. This allowed them to modernize external communication and share information effectively. The measurable impact was a doubling of their turnover in 10 years. The managing director confirmed that Efficy's solution was crucial to their success and growth.

BECI

Olivier Willocx

Managing Director