Case Study: Orange Business Services achieves centralized, high-availability DNS/DHCP delivery and management with EfficientIP’s SOLIDserver

Optimizing DNS - DHCP Services Delivery and Management

Orange Business Services, a global network provider serving more than 65,000 clients and 200,000 sites, was struggling with a heterogeneous DNS/DHCP environment—about 250 DHCP servers from multiple vendors—leading to repetitive manual tasks, error-prone zone delegation, and the need for off‑peak maintenance to protect service availability (notably VoIP). The CIS team needed unified visibility and control, streamlined IP address and DHCP management, and a way to safely delegate routine operations to non‑expert administrators.

They implemented EfficientIP’s SOLIDserver to centralize DNS/DHCP/IPAM, automate repetitive workflows (e.g., PTR/A and zone creation), provide granular role‑based delegation via a web interface, and synchronize in real time with local BIND configurations. Deployed in days and used by over 100 administrators, the solution cut maintenance time, reduced errors, enabled updates in under two hours across many servers, and delivered higher availability, global control, and optimized management.

Orange Business Services

Thomas Fischer

Orange Business Services