Case Study: Leading European Multi-Service Communications Provider achieves strengthened DNS security and GDPR readiness with EfficientIP

Leading European Multi-Service Communications Providing Company - Customer Case Study

A leading European multi‑service communications provider needed a reliable path to future network functionality and data protection after experiencing failures with their incumbent DDI solution, VitalQIP. That vendor offered no roadmap or product longevity assurances, outsourced development resulting in buggy releases, limited DNS security, required CLI‑only automated key rollover, and supported alerts only via SNMP—leaving the customer exposed and unable to confidently meet GDPR requirements.

The provider migrated to EfficientIP SOLIDserver, a privately held vendor with in‑house development, a 2+ year roadmap and a unified GUI for all modules. SOLIDserver delivered a complete security stack including automated key rollover, SNMP monitoring plus web‑based, wizard‑driven SmartAlerts configurable for nearly any event, restoring operational confidence and helping the customer achieve GDPR readiness.