Case Study: Super-Pharm achieves near-zero downtime and improved revenue protection with EfficientIP SOLIDserver

Improving Revenue Protection by Replacing Microsoft DHCP With SOLIDserver

Super-Pharm, the largest pharmacy chain in Israel with ~280 stores (plus 78 in Poland) and an online presence, faced recurring outages and capacity limits from a centralized Microsoft DHCP system. Lack of device visibility and reliance on a single DHCP caused 2–3 multi-hour store failures per year, revenue loss, brand damage, and inefficient local data/IP management, so the company needed local survivability, scalability, and improved IT efficiency.

Super-Pharm replaced Microsoft DHCP with EfficientIP’s SOLIDserver, deploying the solution to all 300 stores (pilot of 20) in under three months with consulting and training to build active/active local servers. The result was near-zero downtime, stronger revenue protection and brand reliability, consolidated DHCP redundancy, significant time savings for IT, and a future-proof, higher-capacity platform ready for faster rollouts.

Super-Pharm

Nir Ben-Zion

IT and Cloud Director