Case Study: Koninklijke Nederlandse Redding Maatschappij improves employee engagement with Effectory

Koninklijke Nederlandse Redding Maatschappij - Customer Case Study

The Koninklijke Nederlandse Redding Maatschappij (KNRM) faced the challenge of transitioning its HR approach from short-term initiatives to a sustainable, long-term people strategy for its 60 employees and 1,400 volunteers. To build an attractive workplace, the organization needed transparent feedback from its people and turned to Effectory, utilizing its employee survey platform to securely and anonymously gather this crucial input.

By implementing Effectory’s survey and benchmarking services, KNRM achieved a 90% response rate, providing clear insights into employee sentiment and operational clarity. The results directly informed the HR agenda and validated key areas for improvement. Effectory’s tools, including the MyFeedback dashboard, helped establish a foundation for a transparent feedback culture, with little intent to leave reported among employees and plans to measure progress again the following year.

Koninklijke Nederlandse Redding Maatschappij

Femke Koning

Human Resources Development Manager