Case Study: Grupo Catalana Occidente boosts employee engagement and wins World-class Workplace recognition with Effectory

Grupo Catalana Occidente - Customer Case Study

Grupo Catalana Occidente, a leading Spanish insurance group, sought to better align its corporate activities with its core values and understand employee sentiment, particularly during the pandemic. To consistently analyze the voice of its employees, the company partnered with vendor Effectory and utilized its employee listening platform to conduct a survey.

Using the Effectory platform, the company achieved a 76% response rate, providing highly representative data that identified key areas for improvement. The insights gained led to actionable initiatives like a well-being program and directly contributed to Grupo Catalana Occidente being recognized as a World-class Workplace and winning an award for best performing global organization. Effectory provided the crucial tools to measure engagement and drive strategic HR decisions.

Grupo Catalana Occidente

Pedro Ribes

Human Resources Director