Case Study: Leading Billing and Customer Relationship Management Solution Provider achieves scalable cloud-based subscription billing and CRM with EffectiveSoft

Leading Billing and Customer Relationship Management Solution Provider - Customer Case Study

Leading Billing and Customer Relationship Management Solution Provider worked with EffectiveSoft, using its Subscription Billing and CRM platform for pay-TV operators. The customer needed to customize the system across all levels to support its own SB&CRM solution and better serve subscribers and partners while scaling subscription management.

EffectiveSoft migrated the platform to AWS, set up Git-based version control, implemented multi-role access and advanced notifications, and customized billing, payments, device management, and other features. EffectiveSoft also carried out unit, regression, and cross-platform testing to ensure the adapted solution worked reliably; the case study does not provide specific numeric impact, but the project improved flexibility, scalability, and customer interaction.