Case Study: a multi-million dollar publisher saves thousands and speeds deal processing with eFax Corporate

eFax Corporate Helps a Multi-Million Dollar Publisher Save Thousands

A major multi-million dollar publisher faced significant challenges with its traditional fax infrastructure, which supported its large, remote sales force. The reliance on private fax phone lines and physical machines was costing the company nearly half a million dollars annually and causing delays in processing orders, as critical documents often sat unread on remote fax machines. To address this, the publisher turned to the vendor eFax Corporate for a digital faxing solution.

By implementing eFax Corporate, the publisher replaced its outdated hardware with a digital service that allowed sales executives to receive faxes directly on their wireless PDAs. This solution from eFax Corporate eliminated the need for individual phone lines and machines, resulting in annual cost savings of thousands of dollars. More importantly, it enabled the sales team to close deals faster and improve customer service by ensuring important orders were received and processed immediately, no matter their location.